Terms of service

🛠️ Titan Utility - Terms of Service

OVERVIEW

Welcome to Titan Utility! The terms "we", "us" and "our" refer to Titan Utility. Titan Utility operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Titan Utility is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to your device settings and display configurations.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS & CONTRACT FORMATION

When you place an order, you are making an offer to purchase. Titan Utility reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we process your payment and dispatch the item.

Please review your order carefully before submitting. Because our fulfillment system processes orders immediately upon payment, we are generally unable to accommodate cancellation requests after an order is placed. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices include standard UK VAT where applicable but exclude shipping charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that you are duly authorized to use your chosen payment method and that all charges incurred by you will be honored by your card provider.

SECTION 5 - SHIPPING AND DELIVERY

We partner with reliable logistics networks to fulfill orders. All delivery times provided at checkout are estimates only and are not guaranteed delivery dates. We are not liable for unexpected shipping delays caused by carrier disruptions, customs processing, or events outside our reasonable control. Title and risk of loss pass to you upon delivery of the items to your provided shipping address.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, logos, custom graphics, images, video, audio, and website layouts, are owned by Titan Utility, its affiliates, or its licensors and are protected by UK and international copyright and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from this site without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS & OPTIONAL TOOLS

We may provide you with access to optional third-party tools (such as order tracking applications) or hyperlinks to external websites which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties of any kind. Any use by you of optional tools or third-party links offered through the site is entirely at your own risk and discretion.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Titan Utility is hosted and powered by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you. By using the Services, you acknowledge and agree that Shopify is a third-party service provider and is not responsible for any aspect of the sales or transactions between you and Titan Utility.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is strictly subject to our Privacy Policy. Because the Services are hosted by Shopify, your data is securely transmitted and processed in accordance with Shopify's data protection standards. Please review our Privacy Policy link on our homepage for full details.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).

 

SECTION 11 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the rights of others; (c) to submit false or misleading information; (d) to upload or transmit viruses or any other type of malicious code; (e) to collect or track the personal information of others; or (f) to interfere with or bypass the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall Titan Utility, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or replacement costs, arising from your use of any of the services or any products procured using the service.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation, or any other liability that cannot be excluded by UK law.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom, and any disputes arising out of your use of our store shall be handled within UK courts.

SECTION 14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@titanutility.com.

Our trading contact information is posted below:

  • Trading Name: Titan Utility

  • Support Email: support@titanutility.com

  • Business Address: 1 Albany Close, Worthing, West Sussex, BN11 5DJ, United Kingdom